This certificate is awarded to Elena Pugliese for successfully completing and validating six micro-credentials.
1. Enhancing client experience
2. Sustainable Practices in Hospitality
3. Digital Hospitality
4. Front Office Operations
5. Housekeeping Essentials
6. Introduction to the Hospitality Industry
Certificate Number: CERT-WKGVZKANVESM
Issue Date: May 18, 2026
Issued by: ILA Tour-X Platform