This certificate is awarded to Laura Gonzalez for successfully completing and validating six micro-credentials.
1. Soft Skills – Module 3 / Customer Service
2. Soft Skills – Module 5 / Critical Thinking
3. Soft Skills – Module 6 / Presentation skills
4. Soft Skills – Module 7 / Risk management
5. Soft Skills – Module 8 / Contingency planning
6. Soft Skills – Module 9 / Conflict resolution
Certificate Number: CERT-KLJCLDQ4TCZD
Issue Date: May 19, 2026
Issued by: ILA Tour-X Platform