This certificate is awarded to David Haigh for successfully completing and validating six micro-credentials.
1. Travel Agency EQF 4 – Module 4 / Customer Service Excellence
2. Travel Agency EQF 4 – Module 5 / Levelling up sales
3. Travel Agency EQF 4 – Module 8 / Marketing and Promotion
4. Travel Agency EQF 4 – Module 9 / Sustainable Responsible Tourism
5. Travel Agency EQF 4 – Module 7 / Travel Documentation and Regulations
6. Travel Agency EQF 4 – Module 10 / Technology in the Travel Industry
Certificate Number: CERT-ZNRYNIX50YCU
Issue Date: May 19, 2026
Issued by: ILA Tour-X Platform